Our Resources for Your HVAC Replacement We have all the resources you need to help make your heating and cooling product replacement process simple. Whether you’re looking for answers to frequently asked questions or would like to take advantage of a nice deal we are offering at Francis Home Environment Service Experts Heating & Air Conditioning in Ottawa, you can find it all here. As your local heating and cooling experts, we want to make buying an air conditioner or furnace a stress-free experience. Discover more below. Frequently Asked Questions Find answers to frequently asked questions on our FAQ page. We update this page constantly, so all the latest HVAC system and technology questions – and answers – can be found here. If you’re not finding an answer to your query, please don’t hesitate to give us a ring at 613-317-2303. Coupons Who doesn’t love coupons? We share coupons for our products and services here. Click to see our most recent savings offers for heating and cooling repair, maintenance or replacement. Like always, we’re happy to answer your questions by phone or in person. Keep in mind: we offer a free, no pressure in-home consultation, and scheduling your appointment has never been easier. Just use our online scheduler, and get your consultation set up today.